Case Coordinator, Support & Rehabilitation Team

Position: Case Coordinator, Support & Rehabilitation Team
Reports to: Director, Support and Rehabilitation Team
Location: Enfold office, Koramangala- Bengaluru
Full / part time: Full-time
Last Date for application: 15th May, 2023

Key Responsibilities

● Visit Child Welfare Committee, Police Station, Hospital, Court, Child Care Instititution.
and family whenever required, during the process of providing assistance to children who have faced sexual violence.
● Coordinate with the other stakeholders, Govt. Departments, and with Enfold.
● Send monthly reports to the Child Welfare Committees (CWC)
● Case related documentation work such as tracking all the case status and update.
● Case follow up with Public Prosecutor and compensation follow up with the District Legal Services Authority ( DLSA)
● The case coordinator should not discriminate on race, culture, age, gender, disability, religion, or sexuality and perform their duties in the best interest of the child

Skills and Personal Attributes

1. Ability to connect with children sensitively, and follow through POCSO cases
2. Ability to work effectively with stakeholders and people from diverse backgrounds in a mutually respectful way.
3. Capable of defining emotional boundaries to remain objective, while handling children who have faced trauma and sexual violence.
4. Good problem solving, interpersonal communication and conflict resolution skills.
5. Good communication, writing, interpersonal and technical skills
6. Ability to maintain a high degree of confidentiality in dealing with case matters.
7. Ability to prioritize work efficiently
8. Ability to be a team player, be self-motivated.
9. Applicants must be friendly, courteous and have a professional approach.
10. Basic knowledge of the Protection of children from Sexual Offenses (POCSO) Act
POCSO Rules and Juvenile Justice Act (JJ Act)
11. Proficiency with Google, Word, Excel preferred

Terms of Engagement

● It is expected that Consultant will work from Monday – Friday full day (8 hours) and on
Saturday if and when cases come up and need urgent intervention.
● Enfold reserves the right to vary consultant’s duties and responsibilities from time to time within reason and maybe requested to assist with other team related jobs
● The work may involve travel within and outside Bengaluru whenever required. Consultant to travel on mutually agreeable dates, as far as possible .
● Any other work allocated by the Team, through mutual consultation based on priorities identified.
● Any changes to the scope of work will be communicated and agreed mutually between the team leads and Consultant.

Education

Bachelor’s degree in the field of social work, mental health, or other relevant field.

Work Experience

Preferable: 2-3 years professional experience with an NGO and working with children.

LANGUAGES

English, Kannada speaking (reading and writing is necessary). Proficiency in speaking Hindi would be an added advantage.

Note: The candidate will receive an in-depth and hands-on orientation to familiarize themselves with all aspects of the work. They will receive complete support of the team members at the initial stages and will continue to work with the team that supports each other.